Hello - I have posted on here before and got a very helpful response. I'm hoping someone can offer some guidance.
My wife is on FLR(M) and the two year period comes to an end 19 May. We have travel plans booked for the next few months so we booked the premium service for the Monday before the visa expired. Last week I received a text message from UKBA saying that due to IT problems the appointment has been cancelled and that I need to rebook.
I have gone online and there are no available slots. I have called (and am currently on hold) but cannot get through to anyone.
So I have two questions.
1) does anyone know of a better way to get through and book an appointment?
2) If I use settlement checking service at a Local Authority my understanding is that they will give me back all our travel docs except for the biometric card (as this gets reissued with the new visa). The UKBA website says that:
What is my immigration status while my application is being decided? Close If you make an application before your authorised stay ends, your existing immigration status will continue until your application is decided, even if the decision is not made until after the end of your permitted stay. If your existing visa or other permission to stay here allows you to work, you can continue to do so until your case is decided.
Does this mean that we can still travel on just the passport?
Any help would be much appreciated!
Thanks.
