That is really unfortunate that the H.O. didn't have an answer for you.
Anyway, try contacting either by email or phoning the C.A.B. Citizens Advise Bureau. Tell them your situation, they will be able to either help you over the phone or a face to face meeting with one of their representatives.
Go to cab.co.uk, or .org & you'll find contact addresses & phone numbers that you can use. Check the yellow pages in the phone book too.
Good luck
Edited by user
17 years ago
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Reason: Not specified