Was your case straightforward or any kind of complications? Like patchy proofs of you spouse exercising treaty rights etc. Does not mean that UKBA should take more than 6 months though.
First of all, I think you might have to put back your holidays.
There is actually no point ringing UKBA. You can do it yourselves, but I think you might be better off asking a OISC advisor who has experience dealing with eea cases to write them a firm letter and ask them to reply by a certain date. Do mention that UKBA is obliged to make a decision in your case within six months. Also tell them that you will make a complaint to solvit if they do not decide your case by such and such date.
If this does not work, then you can make a complaint to solvit. When making a complaint, give them enough details, like ref numbers etc, date application made, date you sent them letters, date your MP contacted UKBA etc etc.
http://ec.europa.eu/solvit/site/index_en.htm
regards
Edited by user
8 years ago
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Reason: Not specified